The city of Thane is one of Maharashtra’s major industrial town and the district headquarters. The city has been marked by rapid demographic growth and has witnessed tenfold multiplication in the last forty years.
Water has become one of India’s leading topics of discussion amongst government, cities, and urban decision makers in the recent years. The most important challenge for Thane was the expectation of citizens for 24/7 availability of sufficient and affordable potable water. The city was facing multiple challenges with respect to its water distribution system:
All these challenges were addressed by the implementation of a new AMR based Smart Water Meter (SWM) system. The project is being implemented by Thane Smart City Ltd (TSCL) and Thane Municipal Corporation (TMC).
Currently, TMC is in the process of implementing 100% Smart Metering for the entire city for converting intermediate supply to 24X7 pressurized water supply to each and every household. In Thane, there had to be a two-pronged strategy, it is necessary to change the mindset of the consumer while plugging the physical leakages. The project intended to implement universal Smart Metering and the application of water charges based on the effective water consumption by the consumer.
Using Smart Metering TSCL can conduct water audit, systematic leakage detection and repair activities to bring down the level of NRW to the desired level of 15%. The commercial connections as per the definition existing today are found to fetch large revenue. Overall task included changing of old meters to AMR meters as well as changing the connection pipes and ferrules etc.
Following mentioned is the process followed for deployment and implementation:
The Smart Water Meter (SWM) offers the following solutions:
Below are some of the images of Smart Water Meter (SWM) progress dashboard:
Figure 1: Ward-wise water utilization
Figure 2: Particular meter dashboard
Figure 3: Ward-wise payment details
Figure 4: Grievance Redressal and Tracking
Figure 5: Location of Meters
The Thane Smart City realizes that data is an important asset to not only design better policies or frameworks but also implement them more effectively.
After the deployment of the water meters, TMC was able to develop a clear and efficient interface for data visualization where datasets are processed and represented in graphs, charts and reports. As a solution provider TMC was also able to demonstrate how end users can access their water meter data by simply accessing a mobile application which is integrated with their platform. With this application, the end user was able to see their water consumption on a daily, weekly, or monthly basis and determine how much their monthly bill will be. Other features have been implemented to educate the end user and provide incentives related to water conservation and cost savings.
Some of the key data available through the SWM and its use for the city is detailed below:
The data solutions implemented through the SWM have proved to be instrumental in helping city officials as well as the citizens through numerous use-cases as highlighted above. The key outcomes accomplished through this project have been effective control on the Non-Revenue Water, efficient collection of water charges, ease of bill payment for the consumers.
Using Smart AMR Water Meters has resulted in creation of an efficient solution for water management and related water maintenance activities in the city. These meters offer an end-to-end automated mechanisms, including wireless communication, secure data transfer, and real-time analytics. These mechanisms provided the city administrators and citizens a clear view in their day-to-day consumption. This information also provided insights for managing the entire distribution ecosystem in a much more efficient manner enabling the city administration to predict behaviour of the consumption, loss, and most importantly influence behavioural changes of the consumers creating a better awareness of water saving strategies.