Surat is a city located on the western part of India in the state of Gujarat. It is the eighth largest city in terms of population in India and the fastest growing city (as per Oxford Economics report). The city has witnessed decadal growth of over 60% since last 5 decades with city population increasing from 2.8 million (census 2001) to 4.5 million (census 2011). The current population is estimated to be 6 million.
The upsurge in population and increasing urbanisation poses challenges to keep city clean. Surat Municipal Corporation (SMC) with an aim to create world class civic infrastructure has been forerunner when it comes to Solid Waste Management.
Solid Waste Management comprising of solid waste collection, transportation and disposal is a very critical activity for any ULB. SMC has taken various initiatives in the field of Solid Waste Management to make the city clean. The efforts of SMC has been acknowledged at various level.
With a view to utilize the latest technology and IT system to further strengthen the Solid Waste Management practices, SMC has undertaken a project on implementation of the Smart Solid Waste Management System.
The goal of this project is to implement an Integrated and centralized Solid Waste Management monitoring and tracking solution. The solution is monitored centrally from Smart City Center (Command & Control Center) of SMC. Below are primary objectives of the Solid Waste Management (SWM) monitoring & tracking solution:
SMC implemented the Smart Solid Waste Management System under Smart City Mission that helps overcome the challenges mentioned above. The Smart Solid Waste Management Solution broadly comprises of the following:
Integration of various IT components in Solid Waste Management makes the solution smarter by reducing manual interventions and by providing a way to cross verify the field level compliance of the vehicles. Some of the components covered under this project as under:
With the help of Smart Solid Waste Management System, number of complaints from citizens have been reduced by more than 80%. System also enables prompt action for garbage collection locations that have been missed. Real-time monitoring leads to efficient route management and updating of routes as and when required. The availability of entire operations and its monitoring at the level of ward, zone and Command & Control Center has helped to drastically reduce the number of missed PoIs which gets reflected in the reduced number of complaints.
Smart SWM system enables accurate and automated weighing at transfer stations. Automated system has minimized human errors and chances of malpractices. Door-to-door contractors, zonal and ward level sanitary inspectors are also able to monitor all vehicles over mobile app to manage the door-to-door system more efficiently.
The smart city project of Smart Solid Waste Management has helped SMC to effectively utilise its resources. It has also helped the stakeholders i.e. SMC officers, employees and contractors to track various activities and monitor the abnormalities if any and take corrective actions. The manual interventions have been removed ensuring transparent system. The system is standardised across the vendors and operations. The citizens at large have benefited with improved service delivery and adherence.