A Digital India Initiative

Namchi: Data from E-Governance App for Disaster Management

February 1, 2022


The Land Revenue Section deals with Mutation and Acquisition of Land and Land Bank Scheme, and is headed by the Revenue Officer and a team of Surveyors. While processing applications for the above works, there is a need for spot verification which is done by the concerned Surveyor of the Revenue Circle where the site is located. So, a spot verification order and the application are forwarded by the Revenue Officers/Assistant Director (RO/AD) to the concerned Surveyor directing for a spot verification report. After the surveyor receives the order, they go to the site and submit a site verification report to the RO/AD. Further, whenever any natural calamity occurs, the Surveyors are also required to go for a spot verification and submit the report to the District Project Officer (DPO) for release of ex-gratia (monetary relief) to the affected persons.

Problem Statement

Monitoring the field activities of the surveyors by the DPO and RO/AD was inefficacious due to the sheer volume of claims and remote location of damages caused by natural disaster. Thereby, resulting in high probability of incorrect report submission. Further, lack of proper tour data leads to analysis paralysis while disbursing the Travelling Allowance/Dearness Allowance (TA/DA) for the surveyors. Also, maintaining the survey record is cumbersome as it is a frequent activity and there is a tendency of getting the survey reports misplaced due to the large volume of physical paper reports being made for all incoming claims. During natural calamities, it is very helpful to pinpoint the exact location of the affected area so that a vulnerability mapping of the area can be done which will help in proper planning and in making informed decisions by the administration.


To address the problems faced by the surveyors in the field, a mobile application “APADA SEWA” has been developed by Namchi Smart City Limited along with NIC, Namchi.

The mobile application simplifies the overall process of claiming relief due to natural calamity (Immediate Relief or Repair & Restoration). Surveyors will need to visit the calamity site and create a report along with mandatory geo-tagging and photo evidence of the damage. Once the surveyor submits the report with all the required details as per guidelines of Disaster Management Act 2005, the report will be immediately forwarded to DPO for further scrutiny and approval. This mobile application also works on offline mode that facilitates submission of reports by the surveyor even when visiting remote areas that lacks internet connection.


Main functionalities of the mobile application are as follows:

  • Creation of new Calamity against which Work Order can be formed
  • Issuance of new Work Order and assignment to respective Revenue Surveyor
  • Adding of new Report by the Revenue Surveyor
  • Approval/Rejection/Return for correction of report submitted by Revenue Surveyor
  • Geo-tagging of verification site along with photos and other details.
  • Data Visualization for various stages of a Work Order along with assignment details.


The use of “APADA SEWA” application has increased the efficiency of filing claims and overall management of data with proper reporting. Fraudulent claims and valid claims can be easily sorted due to geolocation and site photographs. Data such as types of calamities, number of calamities and locations of calamities help officials in preparing mitigation plans.

  • Genuine TA/DA processing and payment for Revenue Surveyors
  • Accurate claim processing without duplicity
  • Optimal fund utilization
  • Centralized digitized data storage
  • Easier and faster data retrieval and reporting
  • Offline reporting enables Surveyors to work in remote areas with mobile Network limitation
  • Mandatory Geo-tagging and images provides proper dataset for further analysis
  • Reduction of overall turnaround time for a claim


  • Notification to all users



  • Add Calamity



  • Work Order Details